Cook County Record

Sunday, March 29, 2020

West Interactive Services Corporation

Recent News About West Interactive Services Corporation

  • Instant Risk: Litigation threat could imperil schools' ability to instantly message parents, others

    A class action lawsuit now pending in Chicago’s federal courts could imperil the ability of schools to instantly send out voice and text messages and emails to parents, students and the community to inform them of emergency situations and other school-related matters, according to one company that specializes in providing schools with such messaging services.  And should such services disappear, schools in Illinois and elsewhere could be left scrambling to adapt to an enforced new legal reality, school officials said. 

  • Court filings: Lawsuit vs SchoolMessenger imperils schools' ability to text, call parents, students

    The call center company behind the SchoolMessenger service, which specializes in helping schools across the country instantly communicate with parents, students and their communities, is in federal court in Chicago, attempting to fend off a massive class action lawsuit they warn could disrupt the ability of the schools who rely on the vendor to send text and voice messages requested by parents to spread the word about school events, including school closings and other emergencies.