Healthcare group sues service provider for alleged breach of contract

A Chicago healthcare group has sued a Virginia information service company on allegations of driving it out of business by voiding their contract.

First Stop Health (FSH) filed suit Jan. 27 in Cook County Circuit Court against CareClix Network.

According to the complaint, FSH contracted with CareClix, a program designed to connect patients with physicians via phone and Internet, on Oct. 22, 2014. For the services, including an online interface application, FSH says it paid the defendant a flat fee, fees per consultation and monthly fees based on volume.

The suit alleges FSH made all payments as required, but received notice Jan. 6 of the immediate suspension of services in Illinois and two other states. FSH claims it was emailed a demand Jan. 14 to modify its contract, allegedly due to unreasonable member demands, or CareClix would cease operations by Feb. 28.

FSH asserts this would force it out of business and alleges its operations have already been compromised, suffering injury to revenue, customer relationships and reputation.

The plaintiff seeks an injunction to restore functionality to its program, declaratory judgment against the defendant, reinstatement of contract terms, and an award of damages and court costs. It is represented by attorneys Paul Carroll and Mark Brookstein of Gould & Ratner in Chicago.

Cook County Circuit Court case number: 15CH1390.

This is a report on a civil lawsuit filed in Cook County Circuit Court. The details in this report come from an original complaint filed by a plaintiff. Please note that a complaint represents an accusation by a private individual, not the government. It is not an indication of guilt and represents only one side of the story.