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COOK COUNTY RECORD

Thursday, March 28, 2024

American Girl Place latest target for lawsuit over ADA bathroom accessibility rules

Chicago under el tracks

American Girl’s Chicago retail store has become the latest Chicago business hit with a lawsuit brought by a so-called “tester,” who has also similarly targeted dozens of other public storefronts, this time alleging the retailer’s popular Michigan Avenue doll store isn’t properly designed or equipped to handle people with disabilities, as required by federal law.

On June 22, plaintiff Howard Cohan filed suit in Chicago federal court against American Girl Retail Inc., alleging the Chicago American Girl Place store’s restrooms fall short of the accessibility requirements of the Americans with Disabilities Act.

According to the lawsuit, Cohan, acting as a so-called tester, visited the American Girl Place store at Chicago’s Water Tower Place in August 2015. According to the complaint, Cohan is a man with “numerous disabilities, including spinal stenosis, which causes a restriction to his spinal canal, resulting in a neurological deficit.”


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The lawsuit alleged Cohan, on his visit, discovered several alleged violations of the ADA accessibility requirements in the Chicago American Girl store’s men’s restroom and family restroom. Specifically, the complaint said Cohan discovered restroom doors that were too difficult to open; urinals and toilets that were too tall; a lack of grab bars in stalls; and improperly positioned toilet paper dispensers, among others.

The complaint acknowledged Cohan visited the store specifically “for the purpose of discovering, encountering and engaging discrimination against the disabled in public accommodations” at the store.

Cohan is represented in the action by attorney Jason Weiss, of Weiss Law Group, of Coral Springs, Fla.

In the lawsuit, Cohan is described as a resident of Palm Beach County, Fla.

However, Cohan has served as such a tester in numerous other lawsuits filed in Chicago federal court against a number of other businesses. In 2015, for instance, Cohan, working primarily with the Chicago law firm of Jacobson and Tchernev, filed 21 such ADA accessibility actions against local businesses in Chicago federal court. Through the first three months of this year, federal court records had indicated Cohan had filed 10 more such actions against local businesses.

Cohan’s most recent complaint against American Girl asked a federal judge to order American Girl to correct the alleged shortcomings, and award attorney fees and “other expenses of suit” to Cohan’s lawyer.

The lawsuit also noted the U.S. Department of Justice could also take legal action against the doll seller, which could result in civil penalties of “up to $55,000 for the first violation and $110,000 for each subsequent violation.”

The American Girl Place at 835 N. Michigan Avenue ranks among Chicago’s most popular retail destinations, and is itself a tourist destination. Several hotels, for instance, advertise packages in partnership with the store targeted at those coming to Chicago to shop at and experience the store and its associated offerings.

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