Class action: Eventbrite, Ticketfly customers not properly notified of massive data breach

By Bree Gonzales | Oct 11, 2018

CHICAGO – An Eventbrite customer alleges the company failed to individually notify more than 25 million customers of a data breach that occurred in May.

Shanice Kloss filed a class action omplaint on behalf of similarly situated individuals on Oct. 2 in Cook County Circuit Court against Eventbrite, doing business as Ticketfly, alleging violation of the Illinois Consumer Fraud and Deceptive Business Practices Act, breach of contract, breach of implied contract and negligence.

According to the complaint, in May, the defendant was a target of a data hack on its information technology systems and unauthorized parties gained access to more than 25 million of its customers' sensitive and confidential information.

The plaintiff alleges she was not aware that the defendant's website was hacked until she read a tweet Sept. 13 from the defendant that was posted in June.

The plaintiff alleges Eventbrite's lax cybersecurity procedures allowed hackers to obtain access to customers' information and failed to inform customers of the data breach in a reasonable manner and without undue delay.

The plaintiff requests a trial by jury and seeks actual, statutory, compensatory, and punitive damages; injunctive relief; attorney fees; expenses and costs.  She is represented by Jad Sheikali and William Kingston of McGuire Law P.C. in Chicago.

Cook County Circuit Court case number 2018CH12352 

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Organizations in this Story

Circuit Court of Cook County Eventbrite, Inc. McGuire Law PC Ticketfly

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