Keynote Consulting Inc. faces accusations of violating the Fair Debt Collections Practices Act (FDCPA) in a class action lawsuit.
According to documents filed on March 8 in Cook County Circuit Court, plaintiff Prempal Singh sued on behalf of a class of any who've had a debt go to collections with the defendant and were told that a dispute to the debt should be filed in writing within 30 days of the first communication.
According to the complaint, Singh received notice from Keynote Consulting in August 2020 that an alleged debt had been placed with Keynote for collections and that he had 30 days from the date of the notice to file a written dispute.
The lawsuit says that, per the FDCPA, written communication is not required for disputing and oral communication is an acceptable alternative.
Singh sued Keynote Consulting for allegedly violating the FDCPA and the Illinois Collection Agency Act for its communication regarding the requirements for a dispute. He is seeking actual and statutory damages allowed under the law.
Singh is represented by attorneys Bryan P. Thompson and Robert W. Harrer, of the Chicago Consumer Law Center PC, of Chicago, and Stacy M. Bardo, of Bardo Law PC, of Chicago.