ISBA’s Practice Toolbox Series
Presented by the Illinois State Bar Association
Live Webcast
Tuesday, April 8, 2025
12:00 - 1:05 p.m.
1.0 hour MCLE credit, including 1.0 hour approved Professional Responsibility MCLE credit in the following category: Professionalism, Civility, Legal Ethics, or Sexual Harassment Prevention credit
Breakdowns in client communication are a major cause of malpractice claims and practice management problems, by creating dissatisfied clients, decreased productivity, and causing conflicts both internally and externally. This webcast explains the technologies and techniques that can help you improve communication, lower your stress, improve your service, generate happier clients, and lower your malpractice risk.
Program Speaker:
Supriya Venkatesan, Affinity Consulting, Ohio
About the Speaker: Supriya is a Lawyerist Business Coach, specializing mindset & marketing. She guides Law firm owners in honing their marketing, scaling teams, and creating sustainable business strategies while emphasizing mental well-being, profit generation, and efficient systems. She is a seasoned leader with 18+ years of expertise, having worked with Fortune 500 brands like Apple and Dropbox, and notable organizations such as the United Nations and the David Lynch Foundation. A storyteller at heart, some of her pieces have been published in The New York Times, CNN, Forbes, and more. Her journey in leadership and coaching began during her 6-year active duty in the US Army, leading teams across 3 continents. Supriya now harnesses her diverse skills as a business coach as part of the Lawyerist team. Her work-related superpower is her ability to delve deep, and spot root causes of issues, ensuring that solutions are long-lasting. Her favorite part of her job is seeing people achieve what they once thought impossible and being a witness to their transformations.
Original source can be found here.